Why Invest in Training?
According to national statistics, most revenue generating employees at a dealership receive, on average, four hours of training annually.
Adult learning can be difficult. Absorbing, retaining and utilizing new information can be difficult for an adult who’s been out of the classroom setting for some time. At Excel we understand these dynamics. This is why our on site training is engaging and interactive, with an emphasis on role-playing and concrete real-life scenarios. This creates:
- Increased employee job satisfaction
- Increased employee motivation
- Increased employee engagement
- Increased efficiencies in processes = financial gain
- Reduced employee turnover
- Happier employees = happier customers
- Increased employee loyalty
- Increased productivity